What our Customers say...
Water Damage Testimonials
We've had occasion to use the service of SERVPRO of Golden, Wheat Ridge, and Evergreen two times: one for a major home flood and now again for a minor water damage situation. This team, led by Todd Spies, is first rate service provider. Very professional, responsive, competent and fair in both of our experiences. They call you back quickly and keep you informed as to arrival and the work that needs to be done. The service technician we had this time was Jessie, very pleasant, approachable and professional. He knows his stuff and is easy to work with and he is flexible in his solutions. We've some real issues getting folks to call back and show up here in Evergreen. But NOT this team. If you want quality, efficient work done please give them a call. I give them my highest recommendation.
I recently used SERVPRO of Golden and received outstanding customer service. Todd and his team went above and beyond to ensure the restoration experience far exceeded my expectations. My washing machine door unexpectedly burst open mid-cycle and water flooded everywhere. SERVPRO of Golden answered my call after hours on a holiday weekend and immediately sent someone to mitigate the water damage. (The other well-known restoration company I called never answered the phone and finally returned my call almost a day later - even though they claimed to be a 24/7 business. When you have a flood, you want immediate responsiveness like SERVPRO demonstrated!) SERVPRO of Golden followed up every day by phone and in person to ensure the repairs were progressing as planned. They also explained each step (de-humidifying and drying) and why it was required. After taking dryness readings one day early in the process, they even removed pieces of equipment that were no longer needed so we didn't incur unnecessary expenses. Every contact with the company was professional and honest. They delivered on every commitment and made what could have been a very stressful event tolerable. I highly recommend you contact SERVPRO of Golden if you unfortunately ever have fire or water damage. They will take care of you.
Very prompt arrival after a big water problem in the house. Committed to get it dry, which took a week. Workers were friendly, willing to listen to our unique needs.
Used SERVPRO Golden/Wheat Ridge/Evergreen for a water loss in my home. They were very prompt in getting to my location and were attentive through the whole process. They made a scary situation very easy, and the staff was friendly to work with. I would highly recommend them!
Very courteous. Thanks for the attention to detail.
"We were very pleased with the work SERVPRO did for us. Jesse, Laramie and Kevin took care of everything during the time we were gone."
Thank you for your fast response with Bernie!
Thanks you so much for your help with this flood. I really appreciate the immediate response and great service you provided. The guys coming in and out of our house were great to work with, Russell, Kevin, and Jesse in particular!
I had a water in my condo from the July floods, and SERVPRO of Golden, Wheat Ridge, Evergreen came out and did a great job for me then. When my water line burst due to freezing temps, I called and requested SERVPRO of Golden, Wheat Ridge, Evergreen again because of the fantastic crew and service they provide!
The crew was extremely informative, professional, and capable. I can't think of anything more they could have done. Great job guys!
We are very pleased and satisfied with the work that was done! We would have no issues recommending this company to our friends.
Todd was professional and friendly. He was very thorough and more than willing to work around my schedule. I would recommend him to any of my friends.
Great service during the thanksgiving holiday.