Recent Water Damage Posts

Basement Flooding in Colorado

8/11/2019 (Permalink)

When disaster strikes

Basement Flooding

Colorado Weather

            Outside the window is a bright blue sky. The sun is beaming in its vastness over our Colorado Rocky Mountains.   The birds are swooping over the nearby pond, catching flittering bugs for their evening meal.  It seems to be a peaceful spring morning, not a cloud in sight.  You think, nothing could rain on this beautiful day, until literally, rain comes pouring down. 

            Colorado weather can be very unpredictable, and our area of Golden is often subjected to flash floods and heavy rains in the spring and summer months.  Many of us are fortunate enough to have homes that protect us from such storms, but your home itself may not be as protected as you think.  The following article will explain risk factors for basement floods, what we can do to prevent them, and how to help if you become a victim to storm waters in your home. 

How Water Gets in

            Water has a sneaking way of finding its way into many Golden, Wheat Ridge, Evergreen, and other Colorado homes.  It can seep in through cracks and holes in basement walls, framing, floorboards, trim, and up through the foundation of your home.  These cracks and holes become larger issues when there is improper drainage around your basement, especially for homes in the Foothill areas where there is sloping topography.  If you find your home at the bottom of a hill, or at any position where water may run down, you are at higher risk for a basement flood.

The Dangers

            There are many dangers to flood waters in your home.  Even though the water pooling in your basement or crawl space may look clean and clear, it is likely to contain many harmful toxins to human health.  When water comes in from the ground, it pulls anything in its path along with it.  The contaminants in the water create risk to human health as well as harm to your home. The following is a list of these dangers.

  • Toxins
    • Ground water contains metals such as manganese and iron from the soil in high concentrations. Pesticides and fertilizers used in yards and gardens can soak into the water. Chemical spills or leaking fuel tanks may also find its way in.  Animal feces and many other natural and human-induced chemicals can be found in ground water.
  • Mold
    • Mold can start to grow and spread within 48-72 hours after water enters the home. These molds can produce allergens and irritants that are harmful to the health of you and your family.  Any source of the water must be fully addressed before the mold can be remediated because it is likely to come back if any moisture remains. 
  • Water is Heavy
    • When water soaks furniture, blankets, fabrics, or other household items, it adds its weight to that item. Therefore, picking up or moving any item that is wet poses a risk to the person moving it.  It may not look as heavy as it truly is, and the right force may not be applied resulting in bodily injury. 
  • Electrical Hazard
    • Water that has come into contact with electrical outlets, cords, or appliances may become charged. It is important that you do not touch or walk through this water in order to avoid electrocution.   The electricity needs to be turned off first.
  • Slip and Fall
    • Water can also cause surfaces to become slippery. It is important to take every precaution into consideration before entering a room that is potentially slippery in order to avoid bodily injuries. 

It is important to handle everything timely and professionally in order to eliminate the risk of disease, the start of mold, or further damage to your home and its belongings.

How to Prevent a Basement Flood

            There are several ways in which you can help to protect your home from a flash flood and sneaky water.

  • Assessing risk
    • Know the flood level and potential for your home. Your local insurance agent should have this information for you.
  • Maintaining a functioning sump pump
    • A sump pump is a tool that is installed underneath the floors of basements and crawlspaces. It is designed to collect water that tries to enter the home and redirects it back out. Check your sump pump regularly to make sure it is working and plugged in.  If you do not have a sump pump, you may want to consider installing one in your home.
  • Inspect for foundational cracks
    • Visually look at the exterior of your home for any cracks.Many can be filled in and fixed with epoxy, but if leaking continues, it may be a larger foundational issue that would require professional assistance.  
  • Keep gutters and downspouts clean
    • Be sure to position downspouts away from your home or away from any area where pooling can occur. They should be directing water at least 10 feet away from your home.  Also, keep gutters free of debris such as fallen leaves and sticks to unsure good flow.
  • Landscape for flood prevention
    • If there is slope in your yard that is causing water to come into your home, you will want to landscape to combat this. This is not always the easiest task as it requires digging trenches, regrading, placing flood barriers, or even installing a French drain.  
  • Anchor and elevate equipment such as fuel tanks, air-conditioners, and generators
    • Supply lines can tear free in the event of a basement flood and this type of equipment can leak oil into your home. Even a tank that is buried can be pushed by flood waters and effect the safety of your home.
  • Install an interior and exterior backflow valve for your sewer system
    • When a municipal city drainage system or sewer overflows, it can send contaminated water into your home. A normally functioning system allows waste water to flow from your home to the city sewer.  In the case of a backflow, the opposite occurs.  Installing the valves can prevent a backflow when the systems become overloaded.

The Do’s and Don’ts Before Help Arrives

Even if you follow all of the preventative tips, you still may fall victim to a large storm.  Your sump pump may still fail, you may miss some foundational cracks, the septic system may back up, and a host of other possibilities.  If you find yourself ankle deep in basement water, here are a few things to do before SERVPRO arrives.  Acting quickly before professional help can arrive will lessen the damage to your home. 

Do’s:

  • Remove as much water by mopping and soaking up.
  • Wipe down wooden furniture.
  • Remove cushions, pillows, and upholstery.
  • Separate furniture legs from the wet floors by placing blocks underneath them.
  • Take out colored rugs
  • Gather all loose items.

            Additionally, there are a few things to take careful note not to do in the event of a basement flood.  Avoiding these key things will ensure your safety and lessen the damage to your property.

Don’ts:

  • Don’t leave books, magazines, or colored papers on wet carpet, floors, or furniture.
  • Do not use electrical household items such as televisions.
  • Do not vacuum up any water.
  • Do not remove heavy items as water often makes them heavier.
  • If the ceiling is wet, keep ceiling fixtures off and remain out of the room if it is sagging.

How SERVPRO Can Help

            While every water damage situation is unique, the general process stays the same.  SERVPRO follows 6 basic steps when handling your water damage.  Below are the 6 steps taken from call to complete restoration.

  1. Emergency Contact
  2. Inspection of the damage
  3. Water removal and extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

            In the event of a basement flood, it is essential that you call professional help as quickly as possible.  SERVPRO of Golden/ Wheat Ridge/ Evergreen is available 24/7 365 days a year.  After the initial call, we are required to arrive at your residence within 4 hours by franchise standards.  However, our team averages less than an hour for arrival time.  Our response time reduces damage, limits further damage, reduces cost, and eases headache and responsibility from the homeowner.  

Why Choose SERVPRO

            SERVPRO is an industry leader in flood restoration. We use advanced equipment and techniques to get the water removed quickly and efficiently.  The equipment helps to detect hidden moisture, extract the standing water quickly, and deep clean and dry your home and its contents. We are a locally owned and operated family business, so customer care is our number one goal.  We live where we serve!

            We provide extensive training to our employees and are highly specialized in flood restoration putting great emphasis on monitoring and documenting the drying process until completion.

            We are a preferred vendor to many national and local insurance companies making the claims process easy and painless for the homeowner.

            Please give us a call for any of your home restoration needs! (303) 279-8055

Or visit our website at https://www.SERVPROgoldenwheatridgeevergreen.com 

Will materials be removed on your water loss?

5/23/2019 (Permalink)

Water damaged ceiling in Wheat Ridge

Some water losses are a few gallons of water that soak your carpet and pad, some are 40,000 gallons of water flowing through your house like an indoor river, MOST water losses are somewhere in-between.

When water has prolonged contact with drywall, particle board, or wood flooring, the materials can act as sponges and absorb large quantities of water. The water then causes the materials to swell and deform. Once dried, these materials do not return to their previous shape or strength. Additionally, when these materials hold onto that excess water there is an increased threat of mold growth. These are a few reasons such materials might need to be removed.

Carpet pad often has a vapor barrier built in to it, once excess water becomes trapped under such a pad, the pad must be removed for the subfloor to dry and not become further damaged.

When dirty water comes in contact with carpeting and pad, drywall, or wood/engineered wood, the materials are generally removed due to gross contamination and material damage.

Trust the crew at SERVPRO of Golden/Wheat Ridge/Evergreen to know when materials must be removed and to explain the drying process to you every step of the way. Your home will be left dry, decontaminated and ready for repair. Call 303-279-8055 when water invades your home or busines

What to expect once we are working on your water loss.

5/21/2019 (Permalink)

A water catastrophe just affected your home or business and shook up your day to day life – you’ve contacted your insurance company and SERVPRO Golden/Wheat Ridge/Evergreen is on the job. Now what?

During our initial phone conversation, we will gather as much information as possible so we can send the appropriate equipment to begin work. Our crews are on call 24/7 and will arrive as quickly as possible to assess the damage. Technicians will use moisture meters to determine the spread of water so drying equipment can be placed effectively. Once the damage is assessed a member of our team will go over what needs to be done to bring your structure back to a dry standard. 

Depending on the amount of water absorbed and the extent of water damage, drywall and trim may need to be removed to facilitate drying. When the damage is great these materials will need to be replaced. Carpeting, carpet pad and wood flooring can also be greatly damaged by a water loss. If the water loss is a CAT 3, damaged materials are often removed due to contamination. Water trapped under flooring materials can also mean removal. 

It will be crucial that once placed our equipment be allowed to run 24 hours a day, even if it is thought to be noisy. Our industrial air movers and dehumidifiers work quickly to dry your home or business. 

From start to finish our technicians and office staff are in communication with insurance adjusters and home/business owners alike, keeping everyone informed and processing your file as quickly as possible to help make your water damage “Like it never even happened.”

Don’t wait to call for help

5/3/2019 (Permalink)

24 hours a day we are just a call away!

A pipe burst Friday evening in Evergreen-

A sewer back up Saturday morning in Wheat Ridge-

A washing machine overflow Sunday afternoon in Golden-

While you may not need to panic in these scenarios, it is best if SERVPRO of Golden/Wheat Ridge/Evergreen is called to action as soon as possible. 

Prompt attention to a water loss can often help keep repair costs down. The longer water is in contact with drywall, wood, carpeting or tile, the more likely those materials will need to be removed and the more mold development is possible. Our specialized equipment can extract more water than an everyday shop vac, household fans and dehumidifiers are often not as effective as our industrial units. 

When the water comes from outside or sewer and main lines the possibility of contamination is high.

Our crews understand containing the damage to as small an area of your home as possible. Damaged drywall carries the possibility of asbestos contamination. Bringing in trained professionals right away can help limit damage, worries and the spread of contaminates into your home. 

Don’t delay, call for help today! 303-279-8055 24 hours a day/7 days a week!

Protect your pipes in freezing weather

11/12/2018 (Permalink)

It doesn't take a large hole in a pipe to make a big water mess. Burst pipe in Evergreen, CO

SERVPRO Golden, Wheat Ridge, Evergreen 303-279-8055 is your local, industry leader in water restoration. Our phones are answered locally 24/7, our crews are on call 24 hours a day and our technicians are trained and certified IICRC Water Restoration Professionals. 

When cold weather hits, frozen pipes can cause extensive and expensive damage to a home. According to the Insurance Institute for Business and Home Safety (IBHS) water damage from a burst pipe can easily cost $5000, more if no one is home at the time of the loss. 

With a few simple and inexpensive steps, a home owner can prevent frozen pipes and avoid the nightmare of water damage. Before temperatures start to drop follow these simple guidelines to avoid burst pipes and those phone calls to your plumber and SERVPRO Golden, Wheat Ridge, Evergreen. 

  • Drain water from exterior hoses and supply lines. Sprinkler systems should be winterized BEFORE the temperatures start to fluctuate.
  • Shut off exterior water (if possible) and leave the outside valve open, allowing any remaining water in the pipe to expand without causing a broken pipe.
  • Insulate interior pipes (hot and cold) that are along exterior walls (think kitchen sinks, garages, attics, crawlspaces) Inexpensive foam pipe insulation is available at hardware and building supply 

When winter strikes and the temperatures are freezing

  • Keep garage doors closed if supply lines run through garage.
  • Open cabinet doors under kitchen and bathroom sinks allowing air and heat to better circulate around plumbing.
  • Let cold water drip or trickle from all faucets until the freeze is over. 
  • Keep the thermostat set to the same temperature day and night. The heating bill might be a little higher for a few days, but steady heat can prevent frozen and burst pipes.
  • IF the house will be vacant during cold weather, leave the heat set no lower than 55° F. 

IF after these precautions you turn on a faucet and only a trickle comes out, you can safely suspect a frozen pipe. Keep the faucet open as you search for the frozen blockage. Once found warm the pipe by wrapping an electric heating pad around the pipe, or use an electric hair dryer, a portable space heater or wrap pipes with towels soaked in hot water. DO NOT use a blow torch, kerosene or propane heater, charcoal stove or other open flame device. Check all the faucets in your home as more than one pipe could have frozen. 

Apply heat until full water pressure is restored. If you are unable to locate, access or thaw the frozen pipe, call a licensed plumber. In the event of a burst pipe, call a licensed plumber to repair the break and then call SERVPRO Golden, Wheat Ridge, Evergreen 303-279-8055 we will respond quickly to your water loss and work to make it “Like it never even happened.”

Carpet Delamination and You

5/2/2018 (Permalink)

Carpeting is designed to tolerate some water intrusion. A spilled glass of water won’t cause lasting damage to your carpets. A burst pipe and a foot of standing water can cause lasting damage to those same carpets.

When a carpet is exposed to excess water the glues that hold it together begin to deteriorate. This is known as delamination. The backing will begin to pull away from the carpet fibers, the layers of the backing will begin to pull away from each other.

When dealing with a water loss prompt action is the best way to avoid replacing your carpets. Call SERVPRO Golden/Wheat Ridge/Evergreen at 303-279-8055 for immediate help with your water vs. carpeting emergencies. Our technicians are IICRC trained professionals who will remove the excess water and bring your rooms back to dry. Our phones are answered 24/7 by a staff member ready to help with your disaster.

SERVPRO Golden/Wheat Ridge/Evergreen has your water loss answers

4/6/2018 (Permalink)

Evergreen drywall removed in flood cuts

SERVPRO of Golden/Wheat Ridge/Evergreen at 303-279-8055 has your water loss answers.

Every water loss has unique features. Was there standing water? How much water? How long was it in contact with walls? Flooring? Trim? Carpet? How much damage to these surfaces occurred? Will it be necessary to remove some of the surfaces? Why must they be removed?

When excess water is in continued contact with carpeting the carpet may delaminate. This occurs when the water weakens the bond of glues holding the carpet together rendering the carpet non-salvageable.

If the carpet is unaffected but still wet, the carpet may be lifted so air can circulate below it more efficiently and the carpet pad may be removed to aide drying. The carpet pad alone can hold up to 60% of all the water! Once the room becomes dry our technicians will re-lay the existing carpeting as needed.

Drywall that has become too wet begins to act like a sponge and wicks the moisture up the wall, higher than the actual water line. Upon reaching such levels of moisture the wet drywall is removed to speed the drying process and as a preventative measure against possible mold growth. It is wise to let our trained technicians remove the damaged drywall. Asbestos testing is required by the state of Colorado before the removal of drywall materials. If the drywall is removed by the homeowner and is later found to contain asbestos, there is a high probability of the whole home being contaminated with asbestos.

Flooring such as tile, hardwood and laminates can appear dry even if water has seeped below the surface. Our professional technicians use moisture meters and infrared cameras to gauge the hidden moisture. The flooring will need to be pulled up if it is found to be covering bound water. Without removal these layers can begin to buckle or warp and in worst case scenarios begin to harbor mold growth, all the while preventing your home from reaching an acceptable measure of dry.

When the structure is once again dry our work is through and the rebuilding/repair work can begin.

SERVPRO Golden/Wheat Ridge/Evergreen has your water loss answers

4/6/2018 (Permalink)

Making Flood Cuts in Evergreen

SERVPRO of Golden/Wheat Ridge/Evergreen at 303-279-8055 has your water loss answers.

Every water loss has unique features. Was there standing water? How much water? How long was it in contact with walls? Flooring? Trim? Carpet? How much damage to these surfaces occurred? Will it be necessary to remove some of the surfaces? Why must they be removed?

When excess water is in continued contact with carpeting the carpet may delaminate. This occurs when the water weakens the bond of glues holding the carpet together rendering the carpet non-salvageable.

If the carpet is unaffected but still wet, the carpet may be lifted so air can circulate below it more efficiently and the carpet pad may be removed to aide drying. The carpet pad alone can hold up to 60% of all the water! Once the room becomes dry our technicians will re-lay the existing carpeting as needed.

Drywall that has become too wet begins to act like a sponge and wicks the moisture up the wall, higher than the actual water line. Upon reaching such levels of moisture the wet drywall is removed to speed the drying process and as a preventative measure against possible mold growth. It is wise to let our trained technicians remove the damaged drywall. Asbestos testing is required by the state of Colorado before the removal of drywall materials. If the drywall is removed by the homeowner and is later found to contain asbestos, there is a high probability of the whole home being contaminated with asbestos.

Flooring such as tile, hardwood and laminates can appear dry even if water has seeped below the surface. Our professional technicians use moisture meters and infrared cameras to gauge the hidden moisture. The flooring will need to be pulled up if it is found to be covering bound water. Without removal these layers can begin to buckle or warp and in worst case scenarios begin to harbor mold growth, all the while preventing your home from reaching an acceptable measure of dry.

When the structure is once again dry our work is through and the rebuilding/repair work can begin.

What to do when the water gets deep.

4/5/2018 (Permalink)

What to do when your Golden home floods

Everyone knows that when you are up to your neck in hot water the first thing you do is shut your mouth. WHAT do you do when you are knee deep in cold water? WHAT do you do when it just keeps filling your home? First things first, call SERVPRO Golden/Wheat Ridge/Evergreen 303-279-8055 night or day, your call is always answered by a caring member of our team.

We will arrive at your home quickly to begin extracting the water and drying the structure. 

Until we arrive, there are some things you CAN do and some you should NOT do.

Things TO do in a water/flooding emergency:

  • Shut off the source of water if possible
  • Wipe water from wood furniture
  • Remove upholstery cushions and set elsewhere to dry
  • Set furniture up on blocks or squares of foil
  • Remove area rugs, especially if bright or dark colored
  • Remove newspapers, books, shoes, etc.
  • Remove valuable artwork, photos and sensitive materials
  • Keep furniture skirting and draperies from contacting wet floors if possible
  • Open drawers and cabinet doors (Do not force open)
  • Punch SMALL holes in sagging ceilings to relieve trapped water (Don’t forget to place pans underneath)
  • If possible, keep out of rooms where the ceiling is sagging 

Things to NOT do in a water/flooding emergency:

  • DO NOT use a household vacuum to attempt to remove water
  • DO NOT use electrical appliances
  • DO NOT turn on wet ceiling fixtures
  • TURN OFF Circuit Breakers for wet areas(IF access to the Power Distribution Panel is safe)
  • DO NOT use TV’s or appliances while standing on wet floors, Especially on wet concrete floors
  • DO NOT wade into waters that may be in contact with electrical current

Winter is coming to Golden Wheat Ridge Evergreen

11/16/2017 (Permalink)

As the temperatures prepare to drop are you preparing too? Freezing temps can lead to frozen pipes, and frozen pipes lead to burst pipes and winter flooding! When disaster strikes it is important to act quickly. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

First shut off the water supply.

Second call SERVPRO of Golden Wheat Ridge Evergreen at 303-279-8055.

We answer the phones 24 hours a day and have 24 hour on call service. When time is of the essence rely on a company who understands that and is ready to help.

With these simple steps you can help PREVENT frozen pipes on those sub-zero days:

  • Insulate interior pipes that are along exterior walls (think kitchen sinks)
  • Leave under sink cabinet doors open to allow better air, and heat, circulation to the pipes.
  • Leave your faucets dripping or a very low trickle to help prevent freezing.
  • Set your heat to one steady temp during the cold snap rather than programing the heat to lower at night
  • Make sure exterior faucets water lines are shut off and the faucet itself is left open

We Answer the Phone Ready to Help

Call Today – 303-279-8055

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Golden Wheat Ridge Evergreen has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • The street address of the water-damaged home or business
  • Your insurance information (if applicable)
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Golden Wheat Ridge Evergreen arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 303-279-8055

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Carpet Delamination

5/25/2017 (Permalink)

Unsalvageable Carpet

You arrive home and your house has been flooded. It can be caused by broken pipes, appliances, toilets, roofing or even rain or ground water. In any case it’s a mess and you need to get the water out of the carpet before it starts buckling, delaminates (the layers come apart), mildews and or molds. Carpet water is an emergency and should be dried out immediately.

Getting the water out of the carpet as soon as possible will preserve the backing and save you time and money in the long run. Make sure you have a professional assess the damage and dry it out properly. Also be sure the carpet is seamed properly, the pad is removed, dried and is stretched back in place properly.  

Pipe Bursts

10/20/2016 (Permalink)

Photo courtesy of SERVPRO of Golden, Wheat Ridge & Evergreen

Water pipe leaks, bursts and overflows can creep and sink into places you would never imagine. It can damage the sub flooring, drywall and get into crawl spaces. Water can get under vinyl flooring, crawlspaces, and behind walls.  


The weather is getting colder and pipes can burst because water expands just before it freezes. Taking precautions before you go on vacation can save precious time and money. Leave the water on just a trickle or tiny drip and keep temperatures at the same level can help.


When a pipe does burst shut the water off immediately. If water damage occurs to your home call us for help. SERVPRO© of Golden, Wheat Ridge and Evergreen, is a proud sponsor of the American Red Cross. For more information go to http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes  

My toilet overflowed what do I do?

6/6/2016 (Permalink)

 Luckily for the majority of homes and businesses overflows and floods do not happen very often. The important thing is knowing how to properly deal with flood disaster situations.


The first thing to do is shut the water off! Many people do not know where or how to do that. The second part is assessing the situation and knowing the severity of the damage.


Water can damage the seal of the flooring especially in your kitchen or bathroom. It is crucial that you have a professional look at the damage to ensure further damage and prevent the walls and floors from molding. Any time there is more than an inch of water caught in a room it can damage seals and wood flooring underneath tile, the moisture can trap itself between the layers of the flooring and sub flooring.