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Commercial Water Loss

12/31/2019 (Permalink)

Commercial Flood Loss Commercial Flood can strike your building at any time. Be informed and protected.

Water Loss in a Commercial Building

“Just another day at the office”; Its an expression that is widely used for the mundane work day.  We often get up, do our morning routine and expect a fairly routine day at work.  We are creatures of habit after all. But, what happens when we get to our commercial building and find it completely flooded with water?!  It becomes not just another day at the office, it becomes a stressful, unproductive, revenue-sucking day. 

For most businesses, the commercial building is only populated from 9-5.  That means all of the little things are only being monitored for about 8 hours out of the 24 we are given in a day.  The commercial building is at risk during those remaining 16 hours and it can result in a burst pipe, backflow, or basement flood.  While it may cause some initial headache and heart race, our team at SERVPRO of Golden/ Wheat Ridge/ Evergreen is here to make it “like it never even happened”.  We are a fast-acting 24-hour response team that specializes in commercial water loss.  No job is too big for us to handle. 

In the following blog, we talk on how water losses happen in a commercial building, the dangers of the water loss, how to prevent a commercial flood, and how SERVPRO is here to help. 

Water Gets In

            Water has a sneaking way of finding its way into many Golden, Wheat Ridge, Evergreen, and other Colorado business and structures.  It can seep in through cracks and holes in basement walls, framing, floorboards, trim, and up through the foundation.  These cracks and holes become larger issues when there is improper drainage around your basement, especially for buildings in the Foothill areas where there is sloping topography.  If you find your office or commercial building at the bottom of a hill, or at any position where water may run down, you are at higher risk for a basement flood.


            There are many dangers to flood waters in a commercial setting.  Even though the water pooling in your basement or crawl space may look clean and clear, it is likely to contain many harmful toxins to human health.  When water comes in from the ground, it pulls anything in its path along with it.  The contaminants in the water create risk to human health as well as harm to the commercial space. The following is a list of these dangers.

  • Yikes
    • Ground water contains metals such as manganese and iron from the soil in high concentrations. Pesticides and fertilizers used in yards and gardens can soak into the water. Chemical spills or leaking fuel tanks may also find its way in.  Animal feces and many other natural and human-induced chemicals can be found in ground water.
  • Mold
    • Mold can start to grow and spread within 48-72 hours after water enters the building. These molds can produce allergens and irritants that are harmful to the health of you and your family.  Any source of the water must be fully addressed before the mold can be remediated because it is likely to come back if any moisture remains. 
  • Water is Heavy
    • When water soaks furniture, blankets, fabrics, or other common office items, it adds its weight to that item. Therefore, picking up or moving any item that is wet poses a risk to the person moving it.  It may not look as heavy as it truly is, and the right force may not be applied resulting in bodily injury. 
  • Electrical Hazard
    • Water that has come into contact with electrical outlets, cords, or appliances may become charged. It is important that you do not touch or walk through this water in order to avoid electrocution.   The electricity needs to be turned off first.
  • Slip and Fall
    • Water can also cause surfaces to become slippery. It is important to take every precaution into consideration before entering a room that is potentially slippery in order to avoid bodily injuries. 

It is important to handle everything timely and professionally in order to eliminate the risk of disease, the start of mold, or further damage to the building and its belongings.


            There are several ways in which you can help to protect your commercial building from a flash flood and sneaky water.

  • Assessing risk
    • Know the flood level and potential for your space. Your local insurance agent should have this information for you.
  • Inspect for foundational cracks
    • Visually look at the exterior of your home for any cracks. Many can be filled in and fixed with epoxy, but if leaking continues, it may be a larger foundational issue that would require professional assistance.  
  • Keep gutters and downspouts clean
    • Be sure to position downspouts away from your home or away from any area where pooling can occur. They should be directing water at least 10 feet away from your building.  Also, keep gutters free of debris such as fallen leaves and sticks to unsure good flow.
  • Landscape for flood prevention
    • If there is slope in the property that is causing water to come into your space, you will want to landscape to combat this. This is not always the easiest task as it requires digging trenches, regrading, placing flood barriers, or even installing a French drain.  
  • Anchor and elevate equipment such as fuel tanks, air-conditioners, and generators
    • Supply lines can tear free in the event of a basement flood and this type of equipment can leak oil into your home. Even a tank that is buried can be pushed by flood waters and effect the safety of your home.
  • Install an interior and exterior backflow valve for your sewer system
    • When a municipal city drainage system or sewer overflows, it can send contaminated water into your home. A normally functioning system allows waste water to flow from your home to the city sewer.  In the case of a backflow, the opposite occurs.  Installing the valves can prevent a backflow when the systems become overloaded.

Do's and Dont's

Even if you follow all of the preventative tips, you still may fall victim to a large storm.  Your backflow valves may still fail, you may miss some foundational cracks, the septic system may back up, and a host of other possibilities, especially with large spaces such as commercial buildings.  If you find yourself ankle deep in basement water, here are a few things to do before SERVPRO arrives.  Acting quickly before professional help can arrive will lessen the damage to your office, shop, or commercial building.


  • Remove as much water by mopping and soaking up.
  • Wipe down wooden furniture.
  • Remove cushions, pillows, and upholstery.
  • Separate furniture legs from the wet floors by placing blocks underneath them.
  • Take out colored rugs
  • Gather all loose items.

            Additionally, there are a few things to take careful note not to do in the event of a commercial flood.  Avoiding these key things will ensure your safety and lessen the damage to your property.


  • Don’t leave books, magazines, or colored papers, or colored office supplies on wet carpet, floors, or furniture.
  • Do not use electrical items such as televisions, printers, or computers.
  • Do not vacuum up any water.
  • Do not remove heavy items as water often makes them heavier.
  • If the ceiling is wet, keep ceiling fixtures off and remain out of the room if it is sagging.

How SERVPRO Can Help

            While every water damage situation is unique, the general process stays the same.  SERVPRO follows 6 basic steps when handling your water damage.  Below are the 6 steps taken from call to complete restoration.

  1. Emergency Contact
  2. Inspection of the damage
  3. Water removal and extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

            In the event of a commercial flood, it is essential that you call professional help as quickly as possible.  SERVPRO of Golden/ Wheat Ridge/ Evergreen is available 24/7 365 days a year.  After the initial call, we are required to arrive at your residence within 4 hours by franchise standards.  However, our team averages less than an hour for arrival time.  Our response time reduces harm, limits further damage, and reduces cost, and eases headache and responsibility from the building owner.  

Why Choose SERVPRO

            SERVPRO is an industry leader in flood restoration. We use advanced equipment and techniques to get the water removed quickly and efficiently.  The equipment helps to detect hidden moisture, extract the standing water quickly, and deep clean and dry your commercial building and its contents. We are a locally owned and operated family business, so customer care is our number one goal.  We live where we serve!

            We provide extensive training to our employees and are highly specialized in flood restoration putting great emphasis on monitoring and documenting the drying process until completion.

            We are a preferred vendor to many national and local insurance companies making the claims process easy and painless for the building owner.

            Please give us a call for any of your commercial restoration needs! (303) 279-8055

Or visit our website at   

ERP's for Business and Home

11/30/2018 (Permalink)

SERVPRO Golden/Wheat Ridge/Evergreen truck at the ready...just call!

Who doesn’t remember fire drills in school? Those in charge knew the plan, the safe way to exit the building and made sure everyone in their charge knew the information too. From exit door, to meeting place, to the “all clear”, everyone in the building learned what to do in an emergency.

Fast forward to your work place or home. Look around you, how many people know where the nearest safe exits are? How many know where to go if its blocked? How many know where the fire extinguishers are? The water shut off valve? The gas shut off? The nearest emergency or first responder base?

No matter the size of the building, company, family or home this is all key information that should be easy to find in case of an emergency.

SERVPRO Golden/Wheat Ridge/Evergreen offers ERP preparation (Emergency Ready Profile) as a FREE service to the community. Our trained technician will meet with you and walk through your site with you, taking notes and photos, which he will then compile in an easy to use report.

Should an emergency arise the ERP will provide:

    • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    • A guide to help you get back into your building following a disaster.
    • Establishes SERVPRO Golden/Wheat Ridge/Evergreen as your disaster mitigation and restoration provider.
    • Identification of the line of command for authorizing work to begin.
    • Facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO Golden/Wheat Ridge /Evergreen today at 303-279-8055 to schedule your ERP.  When disaster strikes you can be ruined, or you can BE READY!!

Commercial Clean

5/1/2018 (Permalink)

SERVPRO Golden/Wheat Ridge/Evergreen is one phone call away when it comes to your commercial cleaning needs.

Golden restaurants have brought us in to do after hours deep cleaning in their kitchens and bars.

Evergreen manufacturers have had us clean production rooms after fire extinguishers left a layer of residue on every surface.

Wheat Ridge property management companies have called on us to clean office, industrial and residential units when damages exceeded normal wear and tear.

SERVPRO Golden/Wheat Ridge/Evergreen is an industry leader in all aspects of mitigation, remediation and commercial cleaning. Our technicians are trained and IICRC certified specializing in the removal of stubborn stains, greasy buildup, carpet cleaning, odor elimination, decontamination and sanitization.

Whether caused by vandalism, accident or the build up of day to day business operations we have the professional expertise to handle your commercial cleaning. Call 303-279-8055 today to schedule work or a no cost estimate.

In’s and Out’s of Biohazard and Vandalism Clean Up

5/1/2018 (Permalink)

The technicians at SERVPRO Golden/Wheat Ridge/Evergreen are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.  Equipped with the necessary safety equipment and cleaning products, SERVPRO Golden/Wheat Ridge/Evergreen professionals help turn unsafe environments into clean, safe homes and offices.

We handle:

  • Blood Born Pathogens – Remove and dispose of bodily fluids, tissue and other potentially pathogenic substances, our technicians thoroughly clean, disinfect and deodorize the structure.
  • Methamphetamine Labs – Many of the chemicals used in the production of illegal drugs are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces
  • Crime Scene Residue – Finger print powder and evidence-gathering chemicals, tear gas and pepper spray residues – professionally cleaned, property restored
  • Arson and Vandalism – We provide cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled food, human or animal waste
  • Sewage Backup – Sewage or black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. Our technicians will remove the sewage, contaminants and moisture, disinfecting and deodorizing as they clean.

With one call to 303-279-8055 - SERVPRO Golden/Wheat Ridge/Evergreen will be on site quickly to turn your nightmare into a faint memory. Our phones are personally answered 24/7 and our crews are ready to respond night or day. Until we arrive here are some things to do, or not do, until we arrive


  • Hose or wash egg or other residue damage from building exterior as soon as possible
  • Carefully vacuum glass particles from carpets and upholstery
  • Save containers revealing the ingredients of products used in vandalism damage
  • Record all damage and photograph when possible


  • Attempt to remove ink, paint or cosmetic stains
  • Operate damaged lamps or appliances
  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair

Call SERVPRO Golden/Wheat Ridge/Evergreen and let us make it “Like it never even happened.”

The FULL scope of SERVPRO Golden/Wheat Ridge/Evergreen's Commercial Work

4/26/2018 (Permalink)

SERVPRO Golden/Wheat Ridge/Evergreen is ready to respond to your Front Range emergencies.

SERVPRO is known as the go-to company for water disaster mitigation and fire loss remediation but did you know we are industry leaders in so much more? SERVPRO Golden/Wheat Ridge/Evergreen is who to call when your business needs assistance with:

  • Mold Mitigation and Remediation
  • Carpet Cleaning
  • Sewage Backups
  • Vandalism
  • Arson
  • Crime Scene Residues
  • Methamphetamine Labs
  • Blood borne Pathogens

Our technicians are IICRC trained professionals, ready to handle your mitigation jobs no matter the size.  

Your call to 303-279-8055 will be personally answered 24/7.

Our crews are ready to respond to your emergency quickly and efficiently, understanding your need to have as little interruption to daily operations as possible. 

SERVPRO Golden/Wheat Ridge/Evergreen never says no to the big jobs! We have the equipment and experience necessary to handle your most challenging situations. 

Commercial ERP's

4/25/2018 (Permalink)

An ERP is an EMERGENCY READY PROFILE, a free service we offer to our community.

Are you aware that 50% of businesses may never recover after suffering a disaster? Of the 50% that do recover from disaster, an overwhelming majority of them had a preparedness plan in place.

The best way to reduce business interruption following a disaster is to plan for it NOW, before disaster strikes. Preparation is the key component for making it through any size storm, whether the disaster is a small water leak, a large fire or an area flood.

The SERVPRO Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A SERVPRO Emergency READY Profile offers

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in the event of an emergency
  • A list of all emergency contacts: police, hospital, HVAC, fire department, contractors (electrician, plumber)
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas, access points for emergency crews and priority contact information

An ERP takes just a moment of your time, to walk your property with one of our techs as they gather information.  This information will be returned to you in an organized folder so whoever is on site for whatever the emergency, the needed answers will be easy to find.

Call 303-279-8055 SERVPRO Golden/Wheat Ridge/Evergreen today to request an ERP for your business!