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Fire, Water, Mold, Oh My!

11/19/2019 (Permalink)

Servpro professional consulting a home owner in the event of a loss Whether it is fire, water, or mold that is damaging your home, SERVPRO is here to help. We are caring, experienced, and professional.

Fire, Water, Mold, Oh My!     

            Fire damage, water loss, mold, oh my! These things, like the Tin Mans lions, tigers, and bears, are lurking around, waiting to attack your home or business.  The unfortunate statistics state that one in 50 insured homes will experience water damage each year, a structure fire happens every 63 seconds, a house will catch flames every 88 seconds, and 4.6 million cases of lung and breathing related illnesses happen from mold exposure in the home.  Thus, it is likely that you or someone you know will suffer from one of these this coming year.

            However, you do not have to be like the Tin Man in the way of anxiety because SERVPRO of Evergreen, Wheat Ridge, and Golden has your back! It can be scary falling victim to any of the above scenarios, especially if it is your first time encountering them.  Our team has seen it all, and the biggest loss is no match for our expertise, professionalism, equipment, and care.  We personally have taken on the small jobs such as a little mold clean up in a shower, carpet cleaning, smoke damage to a small room, and more. We have also taken on the large jobs such as entire home fires, a burst pipe to an entire office building in downtown Arvada, and remediating the water damage to the entire Colorado Mills Mall after the hail damage a few years back. These are just a few examples.

            In the following blog, we will highlight the three main restoration services we preform that are fire, flood, and mold damage. We will talk on the three types of cleanings we do for fire and smoke damage, our process when handling a water loss, and our 4 methods of cleaning up a mold job.   

Fire

            Damage Restoration

  • Structural Cleaning
    • The first step in the remediation of a fire is structural cleaning.After fire and smoke has made its mark on your home, ceilings, walls, flooring, and woodwork will need a thorough cleaning.  After the pretest, our SERVPRO team of Evergreen, Wheat Ridge, and Golden will use the appropriate cleaning chemicals for the type of smoke and specific surface it is on. Often times, our specifically designed chemicals can completely remove the damaging smoke from the structure so that repainting or refinishing is not necessary, saving you money.  If we cannot clean the surface completely, we will restore it to a “prepare for paint” condition.  This process deodorizes and ensures that the new coat of paint will adhere properly.
  • Content Cleaning
    • Area rugs, furniture, draperies, upholstery, and all restorable personal items in the affected areas will be professionally cleaned and deodorized. Some items can be cleaned onsite, but many are packed up and cleaned in-house. The type of cleaning will be determined upon a pretest and an inventory list of all items will be made so our franchise and the home owner can keep track of them. 
  • Deodorizing
    • After the structures and contents of the home have been cleaned, the home itself will also be deodorized.We do not merely mask the smells, we seek the source and eliminate it.  SERVPRO teaches IICRC technical classes in the proper removal of odors, and our specialized equipment cannot be beat.

Flood

            When your Golden home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Golden / Wheat Ridge / Evergreen uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.While every water damage situation is unique, the general process stays the same.  SERVPRO follows 6 basic steps when handling your water damage.  Below are the 6 steps taken from call to complete restoration.


Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

            In the event of a basement flood, it is essential that you call professional help as quickly as possible.  SERVPRO of Golden/ Wheat Ridge/ Evergreen is available 24/7 365 days a year.  After the initial call, we are required to arrive at your residence within 4 hours by franchise standards.  However, our team averages less than an hour for arrival time.  Our response time reduces damage, limits further damage, reduces cost, and eases headache and responsibility from the homeowner.  

Mold

            Our team at SERVPRO of Golden/ Wheat Ridge/ Evergreen has the skills, training, experience, and specialized equipment needed for mold mitigation and remediation. Our techniques are approved by the IICRC (Institute of Inspection, Cleaning and Restoration Certification).              

                        Direct Spraying:

                                    We use hand pumps or power sprayers to apply specialized chemicals and disinfectants to the affected areas in your Golden/ Wheat Ridge/ Evergreen, or surrounding homes. This method will wet the area, so we are sure to only use this method on surfaces that cannot be discolored.

                        Wet Fogging:

                                    ULV (ultra low volume) foggers are used to disperse disinfectants and deodorizers to the area.  These foggers create tiny particles that can penetrate into just about anything.  However, this creates additional moisture, so the technicians at your home, office, or she-shed, will remove all furniture and other items that could be damaged by this method. If there are some items that cannot be removed, drapes will be placed over them for protection.

                        Dry Fogging:

                                    This technique, also called thermal fogging, is used when there is mold, but little to no water damage.  This uses solvent based cleaners and deodorants that are heated and pushed through a vaporizer. This process changes the particles into so they are small enough to penetrate almost any surface.  Since there is no moisture added, this is the preferred method we use whenever it is possible. 

                        Ventilation and Air Scrubbing:

                                    As the different methods of cleaning are underway, the rooms and other affected areas must be ventilated.  Our team has high velocity exhaust fans, called box fans, that blow out mold particles.  This is done so that the mold particles that release in the cleaning process are captured and removed. This reduces the amount of time the area needs to be vacant and allows occupants into their homes quicker.

Other Services

            The above are the three main restoration services we offer to our local Colorado friends and neighbors.  However, we have a long list of services we offer every day that include:

  • Residential Cleaning
  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery Cleaning
  • Ceiling, Floors and Wall Cleaning
  • Drapes and Blind Cleaning
  • Odor Removal
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti
  • Storm and Emergency Cleanup

Why Choose SERVPRO of Evergreen, Wheat Ridge, Golden

            SERVPRO of Golden/Wheat Ridge/Evergreen is a locally owned business. We serve Genesee, Lakeside, Applewood, Lakewood, Conifer, Bailey and Kittredge as well as Evergreen, Wheat Ridge and Golden. We have traveled to Winter Park, Breckenridge, Jefferson and the greater Denver/Boulder metro area. We live where we serve.  Heck! We might even be your neighbor.  That is why we take personal pride in offering you professional, quality, reliable and trustworthy service when it comes to water, mold or fire damage to your home or commercial space. We are local and dedicated to being faster to any size disaster. Our phones are personally answered 24/7 and our technicians are on call 24 hours a day. when disaster strikes there is no need to wait till morning for help to arrive. Whether you are experiencing a flood due to a burst pipe, a kitchen fire, have found mold or need emergency services in the metro or mountain areas, don’t wait! Call SERVPRO of Golden/Wheat Ridge/Evergreen today.

            Please give us a call for any of your home restoration needs! (303) 279-8055

Or visit our website at  https://www.SERVPROgoldenwheatridgeevergreen.com  

Mold in Your Home, Office, or Outbuilding

10/30/2019 (Permalink)

Mold Growth All mold needs in a little moisture and a little time. If you didn't catch it in time, we can help!

Mold in Your Home, Office, or Outbuilding

            Yum! Mold! Blue cheese, brie, gorgonzola, and Roquefort are a few cheeses with delicious inlays of edible mold. And when it comes to a fine charcuterie board, these molds are essential.  However, when it comes to your Evergreen, Wheat Ridge, Golden home, office, or she-shed, mold is the last thing you want to see.   

            Any home or business can quickly become infested with mold when water is introduced to the environment.  Things such as roof leaks, basement floods, plumbing leaks, and other things of this nature can spread mold in as little as 48-72 hours! It is so important to mitigate any water in your home or business at first sight so harmful molds cannot grow and thrive. 

            In this blog, we will discuss what mold is, how it can grow in your home, how to prevent mold from growing, what we can do to help in a mold situation, and more.

The Low Down on Mold

            Mold is a general term for fungi that comes in many forms.  There are countless forms of mold, possibly tens of thousands of differing strains, but no one knows for sure the exact count.  It can grow indoors or outdoors and be black, brown, yellow, pink, or green in color. Often it is fuzzy and can smell quite offal.  Moisture is required for mold to grow actively, and when it does, it damages whatever it may be growing on.  That could mean your carpets, floors, walls, furniture, shower, or other materials.  These items with actively growing mold are being structurally damaged by the growth. 

            Not only is mold detrimental to structures, but to your health as well.  For the sensitive group, mold can cause stuffiness, throat and eye irritation, difficulties breathing, coughing, and skin irritations.  People with mold allergies may have worse symptoms, and those with lung diseases or compromised lungs may be the most effected when exposed to mold. 

Where Does Mold Grow in Your Home?

            First off, a small amount of mold in your everyday life is inescapable.  Tiny microscopic mold spores are present everywhere indoor and outdoor.  You are probably breathing in those tiny itty-bitty spores right now.  Getting rid of all of these spores is impossible.  They are a part of our nature.  So, if a company ever claims to remove all mold from the home, that is a fallacy! A good restoration company knows they just need to remediate the big and harmful molds. 

            So, how do you know if you have mold in your home? You will be able to see it! Often, you can smell it as well as mentioned before. However, it may be hiding, so checking the common areas and the not so common areas for mold will help ensure you are spotting it all. 

  • The Shower or Tub: continual use of these areas makes them damp majority of the time. The obvious places to look for mold would be the corners of the showers, ceilings, and walls.  The not so obvious places to look would be on shampoo bottles, washcloths, loofas, the shower curtain, and the shower head.
  • Sink and Toilet: the wet nature of these areas makes them prone to mold. Surface areas are the obvious places to check for mold.  The not so obvious are the toothbrush caddies, tank of the toilet, all of the pipes, and behind or underneath the sink.
  • The kitchen: water, food, grease, etc. all live in the kitchen which means mold can too. Check in, on, and under the kitchen sink, the refrigerator and pantry, microwave and stove. The not so obvious would be the bottom of your trashcans, wooden cutting boards, window sills, and anywhere food may fall through a crack.
  • The Bedroom: ceilings, walls, and window sills, may be the more obvious areas for this room. The not so obvious would be heating and cooling systems and on your mattress!
  • Other Places: chimneys and fireplaces, indoor plants, couches, curtains, upholstery, and anywhere where moisture may have been.

Preventing Mold Growth

  • Keep humidity to a minimum. It is recommended to keep them no greater than 50% at all times. However, changes in moisture levels and temperatures change throughout the day, so the levels will need to be checked and managed throughout. 
  • Ventilate!Makes sure your home and each room has enough ventilation so moisture doesn’t stay. Use exhaust fans and be sure that your dryer is vented outside of your home.
  • Fix leaks. Look for leaking on your roof, walls, or plumbing systems.  Without water, mold cannot grow.
  • Clean up and dry out homeusing your local SERVPRO franchise after water damage (within 24-48 hours).
  • Add mold inhibitorsto paints before painting.
  • Remove or replace any carpets or upholstery that have been soakedand cannot be dried in time. Also consider not using carpets in areas with a lot of moisture such as bathrooms. 

What to do When You Have Mold

  • Stay out of the affected area.
  • Turn off HVAC and fans.
  • Call SERVPRO of Golden/ Wheat Ridge/ Evergreen

What Not to do When You Have Mold

  • Do not touch or disturb the mold.
  • Do not blow air on any surface that contains mold.
  • Do not dry the area yourself.
  • Do not bleach or disinfect the mold.


SERVPRO of Golden/ Wheat Ridge/ Evergreen Remediation Service

            Our team at SERVPRO of Golden/ Wheat Ridge/ Evergreen has the skills, training, experience, and specialized equipment needed for mold mitigation and remediation. Our techniques are approved by the IICRC (Institute of Inspection, Cleaning and Restoration Certification).              

                        Direct Spraying:

                                    We use hand pumps or power sprayers to apply specialized chemicals and disinfectants to the affected areas in your Golden/ Wheat Ridge/ Evergreen, or surrounding homes. This method will wet the area, so we are sure to only use this method on surfaces that cannot be discolored.

                        Wet Fogging:

                                    ULV (ultra low volume) foggers are used to disperse disinfectants and deodorizers to the area.  These foggers create tiny particles that can penetrate into just about anything.  However, this creates additional moisture, so the technicians at your home, office, or she-shed, will remove all furniture and other items that could be damaged by this method. If there are some items that cannot be removed, drapes will be placed over them for protection.

                        Dry Fogging:

                                    This technique, also called thermal fogging, is used when there is mold, but little to no water damage.  This uses solvent based cleaners and deodorants that are heated and pushed through a vaporizer. This process changes the particles into so they are small enough to penetrate almost any surface.  Since there is no moisture added, this is the preferred method we use whenever it is possible. 

                        Ventilation and Air Scrubbing:

                                    As the different methods of cleaning are underway, the rooms and other affected areas must be ventilated.  Our team has high velocity exhaust fans, called box fans, that blow out mold particles.  This is done so that the mold particles that release in the cleaning process are captured and removed. This reduces the amount of time the area needs to be vacant and allows occupants into their homes quicker.

                                    Not only do the walls, ceilings, personal items, or whatever was affected need to be cleaned, but the air does too!  HEPA (high-efficiency particle air) filters are used to aid in the removal of mold spores and its odor from the air.  They work extremely well in the removal of the dirty air and filtering back clean air to the room. 

7 easy steps

            Each mold situation is unique and will require its own specific steps in the remediation process. However, we 7 simple steps for a typical mold damage job.  Here it is below so you may better understand what will take place and when.

  • Step 1: Emergency Contact (303) 973-4664
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Why Choose SERVPRO of Golden/ Wheat Ridge/ Evergreen

            SERVPRO is an industry leader in fire restoration. We use advanced equipment and techniques to remediate the damage quickly and efficiently. We are a locally owned and operated family business, so customer care is our number one goal.  We live where we serve!  Heck, we might even be your neighbor. 

            We provide extensive training to our employees and are highly specialized in fire damage restoration putting great emphasis on monitoring and documenting the entire process until completion.

            We are a preferred vendor to many national and local insurance companies making the claims process easy and painless for the homeowner.

            Please give us a call for any of your home restoration needs! (303) 279-8055

Or visit our website at  https://www.SERVPROgoldenwheatridgeevergreen.com  

Burning Down The House

9/18/2019 (Permalink)

Fire Fire Damage Restoration

Burning Down the House

            “Ah, watch out, you might get what you're after 
Cool babies, strange, but not a stranger 
I'm an ordinary guy 
Burning down the house”

            If you grew up around 1983 you no doubt recognize the above lyrics from The Talking Heads, Burning Down the House. The opening lines illustrate a normal, average joe, burning down a house.  Ok, so it might not be literal, but in our line of business, we know it doesn’t take a small child, a master mind, or a forgetful Lucy to start a house fire. Anyone can become victim to a house fire, even an ordinary guy.

            In the following blog, we will explain how and where fires begin in your home, how fire can damage beyond its flames, the three main areas to clean, our process, and why you would choose SERVPRO of Golden, Wheat Ridge, Evergreen.

How House Fires Happen

            A house fire can start just about anywhere in your home, and from the smallest of sparks.  However, there are the five most common places in your home that you can come to know and take special attention to. 

            First off, the kitchen.  This is the number one place where house fires occur.  Nearly half of all house fires start in the kitchen.  This shouldn’t come as a surprise considering most all of the cooking is done in the kitchen and most household appliances are located here. Among kitchen fires, grease fires are the most common, and that is due to neglect.  Hot pans of grease are left unattended on the stove and become too hot.  Once the oil is too hot, it will catch fire.  If the cook is not there to see this happen, the fire builds and spreads.  To help prevent kitchen fires take the following into consideration:

  • Maintain all appliances, keeping them clean and in good condition.
  • Unplug electrical appliances such as coffee makers and toasters when not in use.
  • Install a working smoke detector in the kitchen and keep a fire extinguisher.
  • Always use caution when lighting a piolet burner or gas stove.
  • Never put metal in the microwave.
  • Keep an eye on what you are cooking at all times.
  • Do not over fill pots and pans with oil.
  • Keep oven mitts, towels, and the like away from the stove.

            Next up on the list is the bedroom.  This is the location where electrical meets plush. The bedroom is full of plush items such as pillows, blankets, drapes, and a bed of course. A bed is especially prone to fire if it is not a new one.  Any bed before 2007 is not likely up to fire code.  The following are tips for preventing fires in the bedroom:

  • Install a working smoke alarm in the bedroom and have a fire extinguisher near.
  • Never smoke in bed.
  • Replace mattresses prior to 2007.
  • Keep lit candles away from bedding, drapes, papers, or anything flammable.
  • Do not run electrical cords underneath the bed or trap them against a wall.(Heat can build in this way).
  • Do not overload extension cords.
  • Only use lab-approved electrical blankets.

            The chimney is number three on our list. This one may seem like the obvious, but neglect to your chimney can result in a damaging house fire.  Often, the fire place itself is serviced regularly because it is in sight.  However, the chimney is forgotten.  Whatever you are burning in the fireplace will travel up and stick to the inside of the chimney, whether it be ash from paper or sap from the wood.  The coating on the chimney is flammable, especially if it is too thick.  Clean out your chimney.  It is recommended to clean out our chimney at least once a year or after 50 uses. 

            Fourth is the living room.  This is another place for an electrical fire.  The living room is often home to fire places, electronics, and like the bedroom, many plush items.  Many of the same rules from the bedroom apply to the living room such as, installing a smoke detector, not running electrical cords underneath furniture, keeping lit candles away from flammable materials, etc.

            Lastly, the laundry room. The main culprit here being lint in the dryer.   Lint can get caught in the vents and filters of your dyer machine and the heat can cause the lint to flame.  Additionally, the laundry room is often left unattended due to its passive work.  Be sure to regularly clean out the filters and vents in the laundry room and avoid leaving the house if you have a load running.

The Black Stuff

            Fire can completely destroy whatever is in its path. It can turn an entire dining table into ash, but that is only the beginning of a fires destruction.  Soot and smoke can be very invasive and can penetrate various areas of your Golden, Wheat Ridge, or Evergreen home.  Smoke travels up and to the coolest part of a room or home. It travels alongside piping, getting into the holes as it goes from room to room. It causes hidden damage to the naked eye and can leave a nasty odor.  Even if the fire was contained in the microwave, the traveling smoke can affect your entire house, potentially leaving every room damaged. 

            There are 2 types of smoke that fire creates, wet smoke and dry smoke.  Each one varies in odor and level of damage.  It also great affects the restoration process.  The two require different measures in order to restore the damaged area to like new again.  Our SERVPRO team pretests the smoke to determine the type and course of action. 

            Wet Smoke

                        This type of smoke usually comes from a fire that was left unattended or unnoticed.  It comes from a slow burning fire that is of lower heat and from its smoldering.  An example of a wet smoke fire would be from an iron that was left on after you left the house.  During a slow burn fire, fewer air currents are created.  With less air currents, the smoke has more time to enter into cavities around the home.  Often times these crevices are harder to reach and therefore, harder to remediate. The odor it leaves behind is very pungent.  The smoke itself is sticky and smeary on surfaces.

            Dry Smoke

                        This type of smoke comes from a very hot quick burning fire often wood or paper being the primary source.  This type of smoke occurs when there are sufficient amounts of oxygen present, unlike a wet smoke situation where the fire was oxygen starved.  Since this smoke is dry, it carries with it less deposits and aerosols, and is easier to clean.  Additionally, the odor from a hot fire is less pungent and requires less aggressive cleaning methods.

            While we cannot fix a dining table that has turned into ash, we can fix almost everything that the smoke it produced damaged. Even your remaining furniture can be restored.  Restoring items after the damage of smoke is far less expensive than replacing it.  Plus, it can help to save a family heirloom. 

3 Areas in Fire Damage Restoration

            Structural Cleaning

                        The first step in the remediation of a fire is structural cleaning.  After fire and smoke has made its mark on your home, ceilings, walls, flooring, and woodwork will need a thorough cleaning.  After the pretest, our SERVPRO team of Golden, Wheat Ridge, and Evergreen will use the appropriate cleaning chemicals for the type of smoke and specific surface it is on.  Often times, our specifically designed chemicals can completely remove the damaging smoke from the structure so that repainting or refinishing is not necessary, saving you money.  If we cannot clean the surface completely, we will restore it to a “prepare for paint” condition.  This process deodorizes and ensures that the new coat of paint will adhere properly.

            Content Cleaning

                        Area rugs, furniture, draperies, upholstery, and all restorable personal items in the affected areas will be professionally cleaned and deodorized. Some items can be cleaned onsite, but many are packed up and cleaned in-house.  The type of cleaning will be determined upon a pretest and an inventory list of all items will be made so our franchise and the home owner can keep track of them. 

            Deodorizing

                        After the structures and contents of the home have been cleaned, the home itself will also be deodorized.  We do not merely mask the smells, we seek the source and eliminate it.  SERVPRO teaches IICRC technical classes in the proper removal of odors, and our specialized equipment cannot be beat.

The 7 Step Process

Each fire situation is unique and will require its own specific steps in restoration. However, we follow a 7-step process for a typical fire damage emergency.  Here it is below so you may better understand what will take place.   

Step1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof Tarp Service (if needed)

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Repair

Step 7: Restoration

Why Choose SERVPRO of Golden, Wheat Ridge, Evergreen For Fire Damage Restoration

            SERVPRO is an industry leader in fire restoration.  We use advanced equipment and techniques to remediate the damage quickly and efficiently. We are a locally owned and operated family business, so customer care is our number one goal.  We live where we serve!  Heck, we might even be your neighbor. 

            We provide extensive training to our employees and are highly specialized in fire damage restoration putting great emphasis on monitoring and documenting the entire process until completion.

            We are a preferred vendor to many national and local insurance companies making the claims process easy and painless for the homeowner.

            Please give us a call for any of your home restoration needs! (303) 279-8055

Or visit our website at  https://www.SERVPROgoldenwheatridgeevergreen.com  

Basement Flooding in Colorado

8/11/2019 (Permalink)

When disaster strikes

Basement Flooding

Colorado Weather

            Outside the window is a bright blue sky. The sun is beaming in its vastness over our Colorado Rocky Mountains.   The birds are swooping over the nearby pond, catching flittering bugs for their evening meal.  It seems to be a peaceful spring morning, not a cloud in sight.  You think, nothing could rain on this beautiful day, until literally, rain comes pouring down. 

            Colorado weather can be very unpredictable, and our area of Golden is often subjected to flash floods and heavy rains in the spring and summer months.  Many of us are fortunate enough to have homes that protect us from such storms, but your home itself may not be as protected as you think.  The following article will explain risk factors for basement floods, what we can do to prevent them, and how to help if you become a victim to storm waters in your home. 

How Water Gets in

            Water has a sneaking way of finding its way into many Golden, Wheat Ridge, Evergreen, and other Colorado homes.  It can seep in through cracks and holes in basement walls, framing, floorboards, trim, and up through the foundation of your home.  These cracks and holes become larger issues when there is improper drainage around your basement, especially for homes in the Foothill areas where there is sloping topography.  If you find your home at the bottom of a hill, or at any position where water may run down, you are at higher risk for a basement flood.

The Dangers

            There are many dangers to flood waters in your home.  Even though the water pooling in your basement or crawl space may look clean and clear, it is likely to contain many harmful toxins to human health.  When water comes in from the ground, it pulls anything in its path along with it.  The contaminants in the water create risk to human health as well as harm to your home. The following is a list of these dangers.

  • Toxins
    • Ground water contains metals such as manganese and iron from the soil in high concentrations. Pesticides and fertilizers used in yards and gardens can soak into the water. Chemical spills or leaking fuel tanks may also find its way in.  Animal feces and many other natural and human-induced chemicals can be found in ground water.
  • Mold
    • Mold can start to grow and spread within 48-72 hours after water enters the home. These molds can produce allergens and irritants that are harmful to the health of you and your family.  Any source of the water must be fully addressed before the mold can be remediated because it is likely to come back if any moisture remains. 
  • Water is Heavy
    • When water soaks furniture, blankets, fabrics, or other household items, it adds its weight to that item. Therefore, picking up or moving any item that is wet poses a risk to the person moving it.  It may not look as heavy as it truly is, and the right force may not be applied resulting in bodily injury. 
  • Electrical Hazard
    • Water that has come into contact with electrical outlets, cords, or appliances may become charged. It is important that you do not touch or walk through this water in order to avoid electrocution.   The electricity needs to be turned off first.
  • Slip and Fall
    • Water can also cause surfaces to become slippery. It is important to take every precaution into consideration before entering a room that is potentially slippery in order to avoid bodily injuries. 

It is important to handle everything timely and professionally in order to eliminate the risk of disease, the start of mold, or further damage to your home and its belongings.

How to Prevent a Basement Flood

            There are several ways in which you can help to protect your home from a flash flood and sneaky water.

  • Assessing risk
    • Know the flood level and potential for your home. Your local insurance agent should have this information for you.
  • Maintaining a functioning sump pump
    • A sump pump is a tool that is installed underneath the floors of basements and crawlspaces. It is designed to collect water that tries to enter the home and redirects it back out. Check your sump pump regularly to make sure it is working and plugged in.  If you do not have a sump pump, you may want to consider installing one in your home.
  • Inspect for foundational cracks
    • Visually look at the exterior of your home for any cracks.Many can be filled in and fixed with epoxy, but if leaking continues, it may be a larger foundational issue that would require professional assistance.  
  • Keep gutters and downspouts clean
    • Be sure to position downspouts away from your home or away from any area where pooling can occur. They should be directing water at least 10 feet away from your home.  Also, keep gutters free of debris such as fallen leaves and sticks to unsure good flow.
  • Landscape for flood prevention
    • If there is slope in your yard that is causing water to come into your home, you will want to landscape to combat this. This is not always the easiest task as it requires digging trenches, regrading, placing flood barriers, or even installing a French drain.  
  • Anchor and elevate equipment such as fuel tanks, air-conditioners, and generators
    • Supply lines can tear free in the event of a basement flood and this type of equipment can leak oil into your home. Even a tank that is buried can be pushed by flood waters and effect the safety of your home.
  • Install an interior and exterior backflow valve for your sewer system
    • When a municipal city drainage system or sewer overflows, it can send contaminated water into your home. A normally functioning system allows waste water to flow from your home to the city sewer.  In the case of a backflow, the opposite occurs.  Installing the valves can prevent a backflow when the systems become overloaded.

The Do’s and Don’ts Before Help Arrives

Even if you follow all of the preventative tips, you still may fall victim to a large storm.  Your sump pump may still fail, you may miss some foundational cracks, the septic system may back up, and a host of other possibilities.  If you find yourself ankle deep in basement water, here are a few things to do before SERVPRO arrives.  Acting quickly before professional help can arrive will lessen the damage to your home. 

Do’s:

  • Remove as much water by mopping and soaking up.
  • Wipe down wooden furniture.
  • Remove cushions, pillows, and upholstery.
  • Separate furniture legs from the wet floors by placing blocks underneath them.
  • Take out colored rugs
  • Gather all loose items.

            Additionally, there are a few things to take careful note not to do in the event of a basement flood.  Avoiding these key things will ensure your safety and lessen the damage to your property.

Don’ts:

  • Don’t leave books, magazines, or colored papers on wet carpet, floors, or furniture.
  • Do not use electrical household items such as televisions.
  • Do not vacuum up any water.
  • Do not remove heavy items as water often makes them heavier.
  • If the ceiling is wet, keep ceiling fixtures off and remain out of the room if it is sagging.

How SERVPRO Can Help

            While every water damage situation is unique, the general process stays the same.  SERVPRO follows 6 basic steps when handling your water damage.  Below are the 6 steps taken from call to complete restoration.

  1. Emergency Contact
  2. Inspection of the damage
  3. Water removal and extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

            In the event of a basement flood, it is essential that you call professional help as quickly as possible.  SERVPRO of Golden/ Wheat Ridge/ Evergreen is available 24/7 365 days a year.  After the initial call, we are required to arrive at your residence within 4 hours by franchise standards.  However, our team averages less than an hour for arrival time.  Our response time reduces damage, limits further damage, reduces cost, and eases headache and responsibility from the homeowner.  

Why Choose SERVPRO

            SERVPRO is an industry leader in flood restoration. We use advanced equipment and techniques to get the water removed quickly and efficiently.  The equipment helps to detect hidden moisture, extract the standing water quickly, and deep clean and dry your home and its contents. We are a locally owned and operated family business, so customer care is our number one goal.  We live where we serve!

            We provide extensive training to our employees and are highly specialized in flood restoration putting great emphasis on monitoring and documenting the drying process until completion.

            We are a preferred vendor to many national and local insurance companies making the claims process easy and painless for the homeowner.

            Please give us a call for any of your home restoration needs! (303) 279-8055

Or visit our website at https://www.SERVPROgoldenwheatridgeevergreen.com 

Will materials be removed on your water loss?

5/23/2019 (Permalink)

Water damaged ceiling in Wheat Ridge

Some water losses are a few gallons of water that soak your carpet and pad, some are 40,000 gallons of water flowing through your house like an indoor river, MOST water losses are somewhere in-between.

When water has prolonged contact with drywall, particle board, or wood flooring, the materials can act as sponges and absorb large quantities of water. The water then causes the materials to swell and deform. Once dried, these materials do not return to their previous shape or strength. Additionally, when these materials hold onto that excess water there is an increased threat of mold growth. These are a few reasons such materials might need to be removed.

Carpet pad often has a vapor barrier built in to it, once excess water becomes trapped under such a pad, the pad must be removed for the subfloor to dry and not become further damaged.

When dirty water comes in contact with carpeting and pad, drywall, or wood/engineered wood, the materials are generally removed due to gross contamination and material damage.

Trust the crew at SERVPRO of Golden/Wheat Ridge/Evergreen to know when materials must be removed and to explain the drying process to you every step of the way. Your home will be left dry, decontaminated and ready for repair. Call 303-279-8055 when water invades your home or busines

What to expect once we are working on your water loss.

5/21/2019 (Permalink)

A water catastrophe just affected your home or business and shook up your day to day life – you’ve contacted your insurance company and SERVPRO Golden/Wheat Ridge/Evergreen is on the job. Now what?

During our initial phone conversation, we will gather as much information as possible so we can send the appropriate equipment to begin work. Our crews are on call 24/7 and will arrive as quickly as possible to assess the damage. Technicians will use moisture meters to determine the spread of water so drying equipment can be placed effectively. Once the damage is assessed a member of our team will go over what needs to be done to bring your structure back to a dry standard. 

Depending on the amount of water absorbed and the extent of water damage, drywall and trim may need to be removed to facilitate drying. When the damage is great these materials will need to be replaced. Carpeting, carpet pad and wood flooring can also be greatly damaged by a water loss. If the water loss is a CAT 3, damaged materials are often removed due to contamination. Water trapped under flooring materials can also mean removal. 

It will be crucial that once placed our equipment be allowed to run 24 hours a day, even if it is thought to be noisy. Our industrial air movers and dehumidifiers work quickly to dry your home or business. 

From start to finish our technicians and office staff are in communication with insurance adjusters and home/business owners alike, keeping everyone informed and processing your file as quickly as possible to help make your water damage “Like it never even happened.”

To call SERVPRO of Golden/Wheat Ridge/Evergreen or to clean it yourself, that is the question…

5/9/2019 (Permalink)

Locally owned and operated, ready when you call!

While tis nobler to fend for oneself in home emergencies, (with apologies to Mr. Shakespeare) there are instances where tis wiser to call on the professionals at SERVPRO of Golden/Wheat Ridge/Evergreen.

A sink that over flows and get tile wet is easy to clean without help, as is carpet that gets a bit wet. However, when the volume of water flowing into your home increases so does the scope of possible damage. When that water is contaminated, improper handling and drying methods can lead to contamination throughout the home. Contamination is also a MAJOR concern when it comes to downed drywall, be it from fire damage or water damage, if that wall or ceiling contains asbestos or mold, improper removal methods could compromise your entire home. 

A call to SERVPRO of Golden/Wheat Ridge/Evergreen will eliminate the worries of ‘is it really dry?’ or ‘is this safe for my family?’. Our technicians are IICRC trained in the latest industry standards of water, fire or mold restoration. You can trust them to assess damaged building materials, properly contain contamination and bring your home back to normal quickly and efficiently thus limiting excessive damage and possible growing repair costs. Call SERVPRO Golden/Wheat Ridge/Evergreen at 303-279-8055 today for peace of mind and professional assessment of your loss.

Wildfire ready...a Public Safety Reminder

5/9/2019 (Permalink)

With warmer weather, the threat of wildfire danger in the front range will be greater. We at SERVPRO of Golden/Wheat Ridge/Evergreen urge everyone in our community to be cautious and aware of their surroundings. Practicing basic fire safety is a must for everyone, from proper disposal of fire place ash and being aware of local fire restrictions to not tossing cigarette butts out of car windows. The other piece of the fire danger puzzle is being prepared for an emergency. Last years catastrophic fires in California are a prime example of the speed at which one’s escape can be cut off. Having an understanding of what is needed to remain safe can make a difference in the outcome of such an emergency. The following is a Fire Evacuation Check List that may prove helpful:

Attire and Equipment

  • Wear only cotton or wool clothes
  • Wear long pants, long sleeved shirt or jacket and boots
  • Carry gloves, a handkerchief to cover your face, water to drink and goggles
  • Keep a flashlight and portable radio with you at all times
  • Tune in to a local radio station and listen for instructions

Your Family

  • Evacuate all family members
  • Make sure to designate a safe meeting place and contact person
  • Relay your plans to the contact person
  • Evacuate pets

Vehicles

  • Place vehicles in the garage, pointing out with keys in the ignition
  • Roll up the windows
  • Close the garage door, but leave it unlocked
  • Disconnect the electric garage door opener so that the door can be opened manually

Inside the House

  • Close all interior doors
  • Leave a light on in each room
  • Close fire-resistant drapes, shutters and venetian blinds
  • Turn off pilot lights
  • Move overstuffed furniture (couch/chair) to the center of the room

Outside the House

  • Place combustible patio furniture in the house or garage
  • Shut off propane at the tank or natural gas at the meter
  • Close all exterior vents if possible
  • Prop a ladder against the house to provide firefighters access to the roof
  • Make sure that garden hoses are connected to faucets, nozzles set to ‘spray’
  • Close all exterior doors and windows, leave exterior door unlocked
  • Turn on outside lights
  • If you have an emergency water source (pool/pond) clearly mark it

Essentials (to place in the car)         

  • Important documents (bank, IRS, trust, insurance, birth certificates, etc)
  • Credit and ATM cards
  • Medications
  • Prescription glasses
  • Driver’s license
  • Passports
  • Computer backup files
  • Inventory of home contents (photograph all rooms and contents of drawers, closets, cupboards)
  • Address book
  • Cell phone and charger
  • Personal toiletries
  • Change of clothing
  • Family photo albums and video/DVD’s
  • Family heirlooms
  • Pet food, water and bowls

This is a sample and fairly simple evacuation list; more detailed lists can be found online. Part of your evacuation plan should be to identify routes to safety from your home. If you live in a mountain community with limited access remember that also means limited escape routes. Please plan accordingly for traffic when all your neighbors reach the same conclusion to evacuate at the same time.

If possible and space allows many of these ‘emergency items’ could be packed in bins placed for easy access and quicker evacuation. The more organized the plan, the quicker it can be put into action.

From all of us at SERVPRO of Golden/Wheat Ridge/Evergreen to you, have a safe and fun summer!

No one PLANS for a disaster to happen…..

5/9/2019 (Permalink)

The phone rings and you walk away from running water filling a sink FOR JUST A SECOND… 

You warm the oven for dinner and find a plastic cutting board was too close to the heat… AFTER it has begun to burn, melt and fill your home with smoke… 

You went out of town for a week and walked back into a flooded home because a line to a toilet burst, now you are standing in 4 inches of running water and EVERYTHING is soaked … 

No one plans for these personal disasters! When life sends one your way, don’t hesitate to call SERVPRO of Golden/Wheat Ridge/Evergreen at 303-279-8055 for fast reliable help. We understand the need for prompt attention and our crews work quickly and thoroughly so damage doesn’t spread further than necessary.

SERVPRO here to help with water, fire, mold and more

5/9/2019 (Permalink)

SERVPRO ...helpful in so many ways

In February our crew was on site in Wheat Ridge, CO for a water loss. Materials had already been removed and drying equipment set, this was ‘just’ a monitoring visit. Our clients were an older couple, the wife was home while her husband ran errands. While communicating progress details to the wife, our technician noticed she looked unwell. Before he could ask if she needed help, she began dropping to the floor. Our quick reacting techs caught her before she fell and helped her to a nearby couch. Upon further questioning they realized she needed more help than just a couch. While one tech called 911 for EMT assistance, the other tech reached out to her husband. Our customer arrived safely at the hospital, her husband was able to meet her there and both were home the next day. SERVPRO of Golden/Wheat Ridge/Evergreen saving homes from water damage and saving lives.