What our Customers say...
This company came out to give an estimate and were very carful to clarify their estimate and work to be done and promised to provide the lowest rate possible. They brought out fans to dry hardwood floor and said they would watch to see if the floor needed replacing, cleaned and dried the carpets and pads, cleaned tile, removed baseboards. Checked dryers everyday for 6 days. Tented the floor for additional drying. Advised status of flooring every day- we did not need replacement. replaced baseboards accurately.
The owners were very sympathetic and very accessible when we had any questions. Their work was professional, they charged us a very reasonable amount and the employees really knew about flooring and the best way to get this done. This was the third flood in a year (twice during and after September 2013 flood) so we had experience and this company was, by far, the best!
Highly recommend their services!!
Phenomenal company. Another competitor was going to charge me over $6,000 for mold mitigation. Even before coming out, SERVPRO reviewed their estimate and picked out around 5 areas where they were double charging me for work, or for labor and supplies, and then again for labor. They cut the estimate down to just $5,000.
Once coming onsite (and the other company with the huge estimate had been onsite), SERVPRO recognized the mold was just in a small area, and could mitigate without removing and replacing all of the attic insulation. The final charge was just around $400 because they were honest.
Above and beyond that, they were wonderful to work with! Steve showed up on time and was a delight to talk to, and their technicians were on-time and lovely as well. They cleaned up after themselves and made the house stay looking beautiful for my guests after finishing their work. Do not have enough good things to say about this company! I wish I could us them for every house repair that comes up. They are one in a million.
I want to send my thanks to your very courteous, and extremely respectful employees. For a very dirty, noisy job, they made it a pleasant experience. THANK YOU to Russell Abbott and Bronson Spies. I look forward to receiving a detailed report that I can share with Vi Management. It would been Vi's best interest to use your services for all of our cottages that have never been properly cleaned.
We've had occasion to use the service of SERVPRO of Golden, Wheat Ridge, and Evergreen two times: one for a major home flood and now again for a minor water damage situation. This team, led by Todd Spies, is first rate service provider. Very professional, responsive, competent and fair in both of our experiences. They call you back quickly and keep you informed as to arrival and the work that needs to be done. The service technician we had this time was Jessie, very pleasant, approachable and professional. He knows his stuff and is easy to work with and he is flexible in his solutions. We've some real issues getting folks to call back and show up here in Evergreen. But NOT this team. If you want quality, efficient work done please give them a call. I give them my highest recommendation.
Chris Came into our home after we experienced fire damage. He did a great job and was very respectful!
I wanted to share my positive experience with SERVPRO of Golden/Wheat Ridge/Evergreen. The drywall company I use recommended them, and I am really glad they did. We had a sticky situation in our rental property in which the tenant tested for black mold in the basement and the results came back a little high. SERVPRO came in and remediated the issue in a very timely manner. Steve and his crew were excellent - very professional, incredibly knowledgeable, reassuring and the communication was great every step of the way. Steve went above and beyond his job description and was even able to assess where and why water was seeping into the basement. Finally their costs for the remediation work were in my opinion very reasonable. SERVPRO delivered for me and I highly recommend this company. I would definitely use them again if needed!
These guys are the best- I've had them out for a few small issues and they were less expensive than their competitors, professional, and they did an excellent job!
I recently used SERVPRO of Golden and received outstanding customer service. Todd and his team went above and beyond to ensure the restoration experience far exceeded my expectations. My washing machine door unexpectedly burst open mid-cycle and water flooded everywhere. SERVPRO of Golden answered my call after hours on a holiday weekend and immediately sent someone to mitigate the water damage. (The other well-known restoration company I called never answered the phone and finally returned my call almost a day later - even though they claimed to be a 24/7 business. When you have a flood, you want immediate responsiveness like SERVPRO demonstrated!) SERVPRO of Golden followed up every day by phone and in person to ensure the repairs were progressing as planned. They also explained each step (de-humidifying and drying) and why it was required. After taking dryness readings one day early in the process, they even removed pieces of equipment that were no longer needed so we didn't incur unnecessary expenses. Every contact with the company was professional and honest. They delivered on every commitment and made what could have been a very stressful event tolerable. I highly recommend you contact SERVPRO of Golden if you unfortunately ever have fire or water damage. They will take care of you.
Very prompt arrival after a big water problem in the house. Committed to get it dry, which took a week. Workers were friendly, willing to listen to our unique needs.
Excellent service. Excellent and honest feedback from the Estimator. Plus integrity seems to be a company protocol.
They provided exceptional customer service throughout and addressed our needs comprehensively. Thanks SERVPRO
Fantastic service and communication. Having a pipe freeze and break, and flood both floors of a property is quite a disaster. SERVPRO of Golden/Wheat Ridge/Evergreen was so professional and helpful, plus a pleasure with whom to work for almost two weeks (we kept having to remove more damaged material, sigh). Highly recommend this company!
Used SERVPRO Golden/Wheat Ridge/Evergreen for a water loss in my home. They were very prompt in getting to my location and were attentive through the whole process. They made a scary situation very easy, and the staff was friendly to work with. I would highly recommend them!
We have had our rugs cleaned by SERVPRO Golden and are very happy with the results. The team that came to our home was pleasant and very thorough. The rugs look brand new!
I absolutely recommend Todd and his company. Wonderful people that do an amazing job from start to finish.
I was so very pleased with everything that was done.
We had a sewer back up into our basement. Steve came to assess our situation within hours of my call. He was honest and didn't try to oversell their services which I appreciated after a bad experience with another company that came to assess our damage. He was extremely knowledgeable and took the time to answer my many questions. His crew arrived on time and did a great job. I will ONLY call SERVPRO in the future and have no reservation about recommending them to anyone else who finds themselves in the unfortunate situation of needing their services!
Very courteous. Thanks for the attention to detail.
When the customer was asked it there were any recommendations they said, "None they were fantastic."
Your guys were very polite, professional and did a great job!
"We were very pleased with the work SERVPRO did for us. Jesse, Laramie and Kevin took care of everything during the time we were gone."
Thank you for your fast response with Bernie!
Thanks you so much for your help with this flood. I really appreciate the immediate response and great service you provided. The guys coming in and out of our house were great to work with, Russell, Kevin, and Jesse in particular!
I had a water in my condo from the July floods, and SERVPRO of Golden, Wheat Ridge, Evergreen came out and did a great job for me then. When my water line burst due to freezing temps, I called and requested SERVPRO of Golden, Wheat Ridge, Evergreen again because of the fantastic crew and service they provide!
The crew was extremely informative, professional, and capable. I can't think of anything more they could have done. Great job guys!
We are very pleased and satisfied with the work that was done! We would have no issues recommending this company to our friends.
Todd was professional and friendly. He was very thorough and more than willing to work around my schedule. I would recommend him to any of my friends.
Great service during the thanksgiving holiday.
I met all 4 guys and they were all very thorough, professional and personable. Great crew!
The guys were very nice and dealt with a sick lady from all of this.
The crew was very prompt and were here within two hours of the call we made to them. They have been here every day consistently checking out the situation and doing the work needed to get the situation under control.
Good job. Thank you
Very professional and helpful during confusing and difficult time.
I was way beyond impressed with the service, attention to detail and kindness of Todd and other employees at SERVPRO. They went above and beyond to meet our need the very day after I called them. It can be challenging to find good customer service these days, and SERVPRO not only exceeded our expectations, they assisted us with such efficiency and generosity that we were blown away! I would recommend SERVPRO for any issues you might have with fire/water damage and property restoration.