What our Customers say...
I wanted to share my positive experience with SERVPRO of Golden/Wheat Ridge/Evergreen. The drywall company I use recommended them, and I am really glad they did. We had a sticky situation in our rental property in which the tenant tested for black mold in the basement and the results came back a little high. SERVPRO came in and remediated the issue in a very timely manner. Steve and his crew were excellent - very professional, incredibly knowledgeable, reassuring and the communication was great every step of the way. Steve went above and beyond his job description and was even able to assess where and why water was seeping into the basement. Finally their costs for the remediation work were in my opinion very reasonable. SERVPRO delivered for me and I highly recommend this company. I would definitely use them again if needed!
These guys are the best- I've had them out for a few small issues and they were less expensive than their competitors, professional, and they did an excellent job!
I recently used SERVPRO of Golden and received outstanding customer service. Todd and his team went above and beyond to ensure the restoration experience far exceeded my expectations. My washing machine door unexpectedly burst open mid-cycle and water flooded everywhere. SERVPRO of Golden answered my call after hours on a holiday weekend and immediately sent someone to mitigate the water damage. (The other well-known restoration company I called never answered the phone and finally returned my call almost a day later - even though they claimed to be a 24/7 business. When you have a flood, you want immediate responsiveness like SERVPRO demonstrated!) SERVPRO of Golden followed up every day by phone and in person to ensure the repairs were progressing as planned. They also explained each step (de-humidifying and drying) and why it was required. After taking dryness readings one day early in the process, they even removed pieces of equipment that were no longer needed so we didn't incur unnecessary expenses. Every contact with the company was professional and honest. They delivered on every commitment and made what could have been a very stressful event tolerable. I highly recommend you contact SERVPRO of Golden if you unfortunately ever have fire or water damage. They will take care of you.
Very prompt arrival after a big water problem in the house. Committed to get it dry, which took a week. Workers were friendly, willing to listen to our unique needs.
Excellent service. Excellent and honest feedback from the Estimator. Plus integrity seems to be a company protocol.
They provided exceptional customer service throughout and addressed our needs comprehensively. Thanks SERVPRO
Fantastic service and communication. Having a pipe freeze and break, and flood both floors of a property is quite a disaster. SERVPRO of Golden/Wheat Ridge/Evergreen was so professional and helpful, plus a pleasure with whom to work for almost two weeks (we kept having to remove more damaged material, sigh). Highly recommend this company!
Used SERVPRO Golden/Wheat Ridge/Evergreen for a water loss in my home. They were very prompt in getting to my location and were attentive through the whole process. They made a scary situation very easy, and the staff was friendly to work with. I would highly recommend them!
We have had our rugs cleaned by SERVPRO Golden and are very happy with the results. The team that came to our home was pleasant and very thorough. The rugs look brand new!
I absolutely recommend Todd and his company. Wonderful people that do an amazing job from start to finish.
I was so very pleased with everything that was done.
We had a sewer back up into our basement. Steve came to assess our situation within hours of my call. He was honest and didn't try to oversell their services which I appreciated after a bad experience with another company that came to assess our damage. He was extremely knowledgeable and took the time to answer my many questions. His crew arrived on time and did a great job. I will ONLY call SERVPRO in the future and have no reservation about recommending them to anyone else who finds themselves in the unfortunate situation of needing their services!
Very courteous. Thanks for the attention to detail.
When the customer was asked it there were any recommendations they said, "None they were fantastic."
Your guys were very polite, professional and did a great job!
"We were very pleased with the work SERVPRO did for us. Jesse, Laramie and Kevin took care of everything during the time we were gone."
Thank you for your fast response with Bernie!
Thanks you so much for your help with this flood. I really appreciate the immediate response and great service you provided. The guys coming in and out of our house were great to work with, Russell, Kevin, and Jesse in particular!
I had a water in my condo from the July floods, and SERVPRO of Golden, Wheat Ridge, Evergreen came out and did a great job for me then. When my water line burst due to freezing temps, I called and requested SERVPRO of Golden, Wheat Ridge, Evergreen again because of the fantastic crew and service they provide!
The crew was extremely informative, professional, and capable. I can't think of anything more they could have done. Great job guys!
We are very pleased and satisfied with the work that was done! We would have no issues recommending this company to our friends.
Todd was professional and friendly. He was very thorough and more than willing to work around my schedule. I would recommend him to any of my friends.
Great service during the thanksgiving holiday.
I met all 4 guys and they were all very thorough, professional and personable. Great crew!
The guys were very nice and dealt with a sick lady from all of this.
The crew was very prompt and were here within two hours of the call we made to them. They have been here every day consistently checking out the situation and doing the work needed to get the situation under control.
Good job. Thank you
Very professional and helpful during confusing and difficult time.
I was way beyond impressed with the service, attention to detail and kindness of Todd and other employees at SERVPRO. They went above and beyond to meet our need the very day after I called them. It can be challenging to find good customer service these days, and SERVPRO not only exceeded our expectations, they assisted us with such efficiency and generosity that we were blown away! I would recommend SERVPRO for any issues you might have with fire/water damage and property restoration.